After you’ve done usability testing, or got user feedback of any kind, what should you work on? Many people seem to prioritise low-hanging fruit. Clients often ask me if there “quick wins”.
What is Most Broken?
But a better question to ask is “What is most broken?” During the usability testing, what caused the biggest problems for your users? Sometimes what appears to be low-hanging fruit are what Steve Krug calls kayak issues — issues that the users may initially struggle with, or complain about, but ultimately can recover from. Read More
I’ve written previous posts about how I use Balsamiq Mockups to create wireframes and prototypes, and my methods for usability testing. But these are parts of a bigger process — getting from an idea to a finished website, application or software product.
My UX Method
When a new client engages me to work with them on a new design (or redesign) project, they are keen to know “What method did you use?”. Read More
I first chose to use the wonderful Balsamiq Mockups, the desktop version*, for a client project in January 2011 and it has become my main UX design tool ever since.
Anyone can dive in and figure out how to use Mockups — there’s a rapid beginner-to-intermediate curve. Over the years, I’ve developed some extra tips and tricks that maybe puts me on the intermediate-to-advanced curve. Read More
Many of my clients have never previously carried out usability testing. Even when I tell them about how successful testing has been for my other clients, I can sense that they are nervous. For many people, usability testing feels like a step into the unknown. Read More
Above: safefood homepage after the UX work by UserJourneys. View a screengrab taken before the redesign.
safefood is an all-island implementation body set up under the British-Irish Agreement with a general remit to promote awareness and knowledge of food safety and nutrition issues on the island of Ireland. Read More
In January, I wrote about my experience creating a new Android HTML5 game app, which I called Happy Shapes.
By the end of that month, mainly due to my own (feeble) personal marketing efforts, the game had roughly around 100 or so downloads/installs. I had been checking the Android Developer Centre almost daily, until the download pattern began to level off. Read More
I recently completed a fascinating usability study with the help of Dr. Stephan Weibelzahl and Sara Kyofuna at NCI in Dublin. Here is a report of our findings. NCI will be publishing an academic paper on the study.
Question: Are interactive infographics better than spreadsheets?
Study: In an eye-tracking study involving 32 participants, User Journeys and National College of Ireland compared two interactive infographics to their tabular data (spreadsheet) equivalents. Read More
Last night I released Happy Shapes – a FREE Android game for kids
Play the game now on desktop at newskoolgames.com
Here is how it all came about.
Originally, I had intended to create a software product. After months of wrangling with complex wireframes, I realised the development was going to cost $$$. Read More
For the last couple of months, I’ve been involved with establishing the Irish Chapter of the User Experience Professionals Association (UXPA).
The official launch of UXPA Ireland will take place at 6.15pm on 8 November 2012 — World Usability Day — at the National College of Ireland (NCI), Dublin. Read More
I have had my own business for almost 10 years now.
I have never had employees, though I’ve engaged dozens of freelancers.
The outsourcing model worked well when my business was web design and development. Recently, my focus has been soley on UX.
At times I still require the services of other UX professionals, visual designers, etc. Read More