Usability Expert Reviews

What is a Usability Expert Review?

A usability expert review is an audit of your software, carried out by an experienced usability practitioner who uses ‘heuristic’ principles.

My Method

1. I analyse the user experience of your website, product or system by:
   • Checking for common usability issues
   • Measuring against international best practices, e.g. the Neilsen-Norman heuristic guidelines
   • Drawing upon my real-world usability experience to uncover any additional UX issues
2. I describe each issue, with screenshots
3. I group issues according to severity
4. I recommend pragmatic solutions

Advantages

• Easy to understand –My reports are straightforward
• Solutions - I tell you what’s broken and how to fix it
• Speed – I typically deliver our reports within five working days of commencement.