We employed Mike and his team to carry out a usability audit and help us implement the recommendations. Others had tried, he succeeded. He explains what is required in a clear, uncomplicated manner. I highly recommend Mike. We have seen quick results.
— Fiona Gilligan, Director of Communications and Marketing, SafeFood
I hired Michael and his colleagues to conduct a usability review of the online shop section of our website. Their report highlighted the main issues, and gave us clear recommendations on how to fix them, which we did — and it worked.
— Stephen McElhinney, Former Online Manager with Three Ireland
I hired Michael to carry out an expert review and user testing of the Jameson Irish Whiskey website. The insights we gained from this process were invaluable, and Michael identified the issues most important to our users, which allowed us to create a fantastic new website.
— Jennifer Crowley, Former Brand Manager, Jameson Irish Whiskey
Michael’s process of creating rapid prototypes, which we could all discuss and revise in regular workshops, made it easy for us to see things from the customer’s point of view. It led to us creating a fantastic product.
— Fiona Heffernan, Head of Post Media, An Post
We hired Michael and his colleagues to carry out a review of our website, and hired him again to carry out testing of our new design. As a result of his input, we have had much better feedback from students and staff on our new website, and our key metrics have all shown improvement, particularly on mobile devices.
— Karen Smith, Marketing Manager, Galway / Mayo Institute of Technology (GMIT)
Michael has transformed our software design process. Now we iterate through prototypes, then conduct usability testing before we write a single line of code. It works brilliantly.
— Colm Mc Entee, Product Manager, Munich Re Automation Solutions
We engaged User Journeys to carry out research, testing and design work for our Business.ie product. We were delighted with the results and we have engaged Michael and his team again several times since. I think that speaks for itself.
— Joseph Houlihan, Financial Director, Data Ireland
A year after hiring User Journeys to re-design the user interface of the ExamSupport.ie website, we hired them again to carry out the next design phase. We were particularly impressed with their level of engagement, and their strong business understanding.
— Frank Devitt, CEO Clear Voice Systems