Usability Testing Tips for Enterprise Software
By Michael Heraghty on December 7th, 2017While usability testing is now standard practice in consumer software development, enterprise software still poses challenges for those seeking to conduct usability testing, including
- Limited pool of customers
- Domain knowledge needed
- Customer gatekeepers
- Customer configurations, roles and permissions
Small pool of users
Enterprise software products typically have fewer users than consumer software products, so you’re likely to be recruiting from a limited pool.
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